Travelers Insurance Resources

Travelers is here to help

During uncertain times, Travelers wants to remind you they are here for you.  For faster, easier ways to do business we encourage you to use the following resources:

Billing: 
If you have been affected by the COVID-19 virus including actions being taken to reduce the spread of COVID-19, Travelers can help set up special billing arrangements. We will do everything we can to assist you and provide you with peace of mind during this challenging time. 

To request:

  • Call us at Equity Insurance Group
  • Call Travelers Personal Insurance, 1-800-842-5075
  • Call Travelers Business Insurance or Bond & Specialty, 1-800-252-2268

MyTravelers® 
You can access and update your insurance information, make payments and report or check the status of a claim.

Social Distancing: 
In support of CDC recommendations, we have implemented some new and are reinforcing some business practices.

  • Enhanced electronic claims payments and virtual claims inspections
  • Temporarily pausing all on-site exterior and interior home inspections as of March 18, 2020
  • Application signatures will continue to be collected through electronic, DocuSign envelopes

If there is anything you need, please contact your Equity Insurance Group agent.

Thank you for your business as we work through this.

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